Welcome to 1st Call Restoration. We take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, including when you sign up to receive SMS (text) messages from us.

We may collect and process the following types of personal information:

• Contact Information. This includes your name, email address, postal address, and phone number (including mobile number) when you provide it to us.
• SMS Opt-in Data. When you opt in to receive text messages from us, we collect your mobile phone number, timestamp of when you opted in, and the method/source of your opt-in (for example, via website form).
• Usage & Interaction Data. Information about your interactions with our communications (e.g., whether you open or respond to our texts).
• Other Information. Any information you provide through contact forms, service requests, or other communications.

We use the personal information we collect for the following purposes:

• To send you SMS messages (e.g., appointment reminders, service updates, offers) if you have opted in.
• To provide, maintain, and improve our services.
• To respond to your inquiries or requests.
• To analyze usage and engagement so that we can improve our communications.
• To comply with legal obligations.

4.1 Consent & Opt-In
By providing your mobile phone number and opting in, you agree to receive automated and/or manual SMS messages from 1st Call Restoration. You may opt in via a web form or other explicit consent methods.

4.2 Message Frequency & Costs
Message Frequency: Message frequency may vary.
Rates: Standard message and data rates may apply, depending on your mobile carrier.

4.3 Opt-Out / Revocation of Consent
You can opt out of receiving SMS messages from us at any time by replying STOP to any message. After you opt out, we will typically send one final message to confirm your opt-out, and you will not receive further messages unless you re-subscribe. If you need help, you can reply HELP or contact us at 928-704-0002.

4.4 Non-Sharing of Mobile Information
We will not share or sell your mobile phone number, SMS opt-in data, or any related consent information with third parties or affiliates for marketing or promotional purposes. This data is used solely by 1st Call Restoration for messaging related to our services.

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy (e.g., to send you SMS messages or to provide our services), unless a longer retention period is required or permitted by law.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no security method is perfect, and we cannot guarantee absolute security.

We may share your information in limited circumstances:

• With service providers who help us operate our business (e.g., messaging platforms, web hosts).
• As required by law (e.g., to comply with a court order).
• In connection with a business transaction, such as a merger or sale — but only under terms that respect this Privacy Policy.

Depending on your location, you may have certain rights under applicable law, such as:

• The right to access or correct your personal information.
• The right to request deletion of your personal information.
• The right to opt out of certain communications.

If you wish to exercise any of these rights, please contact us

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and update the "Last Updated" date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us